Privacy Policy

This Privacy Policy describes how XOGO MART ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

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1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Your full name
• Phone number
• Shipping address
• Email address
• Order details and purchase history
• Device information (IP address, browser type, and cookies)

We only collect information necessary to process and deliver your order and improve our services.

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2. How We Use Your Information

We use your information to:

• Process and confirm your orders
• Arrange shipment and delivery
• Contact you regarding your order
• Provide customer support
• Improve our website and services
• Prevent fraudulent or fake orders

We do not sell or rent your personal information to any third party.

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3. Sharing of Information

We may share your information only with trusted partners necessary to operate our business, such as:

• Courier companies (for delivery)
• Payment processors
• Shopify platform (website hosting and checkout services)

These parties only receive the minimum information required to complete your order.

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4. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience and remember your preferences.

Cookies help us:
• Understand website traffic
• Save items in your cart
• Improve site performance

You can disable cookies in your browser settings at any time.

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5. Data Security

We take reasonable security measures to protect your personal information.
Your payment and checkout information is securely processed through Shopify’s protected system.

However, no online transmission is 100% secure, so we cannot guarantee absolute security.

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6. Third-Party Services

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform.
Your data may be stored through Shopify’s secure data storage and databases.

We are not responsible for the privacy practices of third-party websites linked from our store.

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7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect information
• Ask us to delete your personal data (where applicable)

To make such a request, contact us using the details below.

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8. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

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9. Changes to This Policy

We may update this Privacy Policy at any time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page.

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10. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Email: support@xogomart.com
Store Name: XOGO MART